When a purchase receipt is made in error or the wrong quantity is received, you can use the steps below in order to reverse the incorrect receipt.
- Open the Purchase Order for which you posted the incorrect receipt.
- Under Navigate > Receipts you can see the receipts that have been made against a Purchase Order.
- Select the Receipt that you need to reverse.
- In the Lines section, select the receipt lines that you would like to reverse and then click on Functions > Undo Receipt
- Confirm the Receipt reversal.
- The reverse lines will be added to the Lines section of the receipt.
- Click on the back arrow to return to the Purchase Order.
- The quantities will be updated in the PO to allow to record a new receipt when needed.